Privacy policy
Last Updated: 08 september 2026
At BUTTERBLOOM, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or otherwise interact with our services.
By using [WEBSITE URL], you acknowledge that you have read and understood this Privacy Policy.
1.INFORMATION WE COLLECT
We may collect certain personal information when you interact with our website or purchase our products.
A. Information You Provide to Us
Depending on how you interact with our store, we may collect:
Full name
Billing and shipping address
Email address
Phone number
Order and transaction details
Account information, if you create an account
Information you provide when contacting customer support
Reviews, feedback, or other information you voluntarily submit
Payment information: Payments may be processed through third-party payment providers. We generally do not directly store complete payment-card information on our servers.
B. Information Collected Automaticall
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or source
Approximate location derived from technical information Website interaction and usage information
This information helps us understand how visitors use our website and improve their experience.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect for the following purposes:
Processing Orders
To process and fulfill your purchases
To arrange delivery
To send order confirmations and shipping updates
To provide customer support
To process refunds, returns, or exchanges
Improving Our Website
To understand how customers use our website
To improve website functionality and performance
To personalize your shopping experience
To develop new products, services, and features
Communication
With your consent where required, we may send:
Promotional emails
Special offers
New-product announcements
Discounts
Updates about our store
You can unsubscribe from marketing communications at any time.
Security and Legal Purposes
We may also use information to:
Detect and prevent fraud
Protect our website and customers
Maintain records
Resolve disputes
Comply with applicable laws and legal obligations
Respond to lawful requests from authorities
3. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and support marketing or analytics activities.
Cookies may help us:
Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure advertising effectiveness
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
4. THIRD-PARTY SERVICES
We may work with trusted third-party service providers to operate our business.
These may include:
Payment processors
Shipping and logistics providers
Shopify and related e-commerce services
Analytics providers
Marketing and advertising platforms
Customer-support services
Fraud-prevention services
These providers may process information necessary to provide their services to us.
Where applicable, their use of information may also be governed by their own privacy policies.
Third-party services used by our store may include:
PAYMENT PROVIDER, SHIPPING PROVIDER, SUPPLIERS ETC.
5. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment providers.
Your payment information may be collected and processed directly by the applicable payment provider in accordance with its privacy and security practices.
[STORE NAME] does not intentionally store complete credit or debit card numbers unless specifically required and lawfully permitted.
6. SHIPPING AND DELIVERY
To fulfill your order, we may share necessary information with shipping and logistics providers.
This may include:
Recipient name
Delivery address
Phone number
Order details
We share only information reasonably necessary to fulfill and deliver your order.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
If we become aware of a data breach that requires notification under applicable law, we will take appropriate steps to respond and provide required notifications.
8. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing transactions
Providing customer service
Maintaining business and financial records
Resolving disputes
Preventing fraud
Complying with legal and regulatory obligations
When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request information about personal data we process about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a complaint regarding the handling of your personal information
To exercise an applicable right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. MARKETING COMMUNICATIONS
If you have opted in to receive promotional communications, we may contact you by email, SMS, WhatsApp, or other permitted communication channels.
You may unsubscribe from marketing communications at any time by:
Clicking the unsubscribe option in an email;
Following the instructions provided in the communication; or
Contacting us at [EMAIL ADDRESS].
Please note that you may still receive essential transactional communications, such as order confirmations, delivery updates, and important account-related messages.
11. CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us at [EMAIL ADDRESS] so that we can take appropriate action.
12. INTERNATIONAL DATA PROCESSING
Some of our service providers may process information outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.
13. THIRD-PARTY LINKS
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of those third parties before providing them with personal information.
14. FRAUD PREVENTION AND PROTECTION
We may process certain information to detect, investigate, and prevent:
Fraudulent transactions
Unauthorized activity
Abuse of promotional offers
Security incidents
Other activities that may harm our customers or business
We may share relevant information with payment processors, service providers, legal authorities, or other parties where reasonably necessary and legally permitted.
15. LEGAL DISCLOSURES
We may disclose personal information when reasonably necessary to:
Comply with applicable laws or regulations;
Respond to lawful legal processes or government requests;
Protect our rights, property, or safety;
Protect the rights, property, or safety of our customers or others; or
Investigate suspected fraud, security issues, or unlawful activity.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
17. CONTACT US
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
[STORE NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]
Website: [WEBSITE URL]
Privacy / Grievance Contact
Name/Designation: [NAME OR DESIGNATION]
Email: [PRIVACY/GRIEVANCE EMAIL ADDRESS]
Address: [BUSINESS ADDRESS]
We will make reasonable efforts to respond to privacy-related requests within the period required under applicable law.