Shipping policy
Last Updated: [DATE]
Thank you for shopping with ButterBloom. We want your order to reach you safely and on time. Please review the following information about our shipping and delivery process.
1. Shipping Methods
We currently offer the following shipping option:
Standard Shipping: Delivery within 4–6 BUSINESS DAYS after your order has been processed.
Express Shipping: NOT AVAILABLE.
Available shipping options will be displayed at checkout based on your delivery address.
2. Order Processing Time
Orders are generally processed within 1 to 2 business days after payment is successfully received.
Orders placed on weekends or public holidays may begin processing on the next business day.
Please note that order processing time is separate from the shipping/delivery time.
3. Shipping Costs
- Standard Shipping: [SHIPPING COST]
- Free Shipping: Free shipping on orders above ₹699.
- The applicable shipping charges will be shown at checkout before you complete your purchase.
4. Delivery Timeframes
Estimated delivery time is:
Processing Time + Shipping Time = Estimated Total Delivery Time
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.
5. Order Tracking
Once your order has been shipped, we will provide tracking information through [EMAIL / SMS / WHATSAPP]
You can use the tracking number provided to check your shipment's status.
Please allow [24–48 HOURS] after receiving the tracking information for the courier's tracking system to update.
6. Delivery Delays
While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur because of:
- Courier or logistics issues
- Weather conditions
- Public holidays
- High order volumes
- Incorrect or incomplete delivery information
- Remote or difficult-to-reach locations
- Events beyond our reasonable control
If your order is significantly delayed, please contact us at [EMAIL ADDRESS] with your order number, and we will assist you.
7. Incorrect or Incomplete Address
Please make sure your shipping address, phone number, and other delivery information are correct before placing your order.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery.
8. Failed Delivery Attempts
If the courier attempts delivery but cannot complete it because the customer is unavailable or unreachable, the courier may make additional delivery attempts or return the package to us.
If your package is returned, please contact us at 7858910516 to discuss available options.
9. Damaged or Missing Packages
If your package arrives visibly damaged, please TAKE VIDEO OF THE PACKAGE BEFORE OPENING IT and contact us within 3 days of delivery at 7858910516.
For packages that appear to be lost in transit, please contact us with your order number so we can investigate the shipment with the courier.
Thank you for shopping with ButterBloom. We want your order to reach you safely and on time. Please review the following information about our shipping and delivery process.
10. International Shiping
We currently ship only within India. We do not offer international shipping at this time.
11. Contact Us
If you have questions about your order or our shipping policy, please contact us:
ButterBloom
Email: vjayasargam@gmail.com
WhatsApp/Phone: 7858910516
Support Hours: 24/7
We are happy to help with any shipping or delivery questions.